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Website Purchases

We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like.  We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!

Purchases off our website can be returned for a refund within 14 days of receiving the purchased item under the following conditions:

  • There is no visible signs of wear and tear
  • No tags have been removed
  • Item is unwashed and unworn
  • Merchandise in its original condition

Please contact us at support@shopwestlane.com to open a return, we will send a return form to send with the items so that we can effectively process your return. Please note shipping cost are not refunded. 

Please note that we are not responsible for lost or stolen items after marked shipped.

No refunds will be given after the 14 day period. A return will be accepted if the post dated stamped on the package is within the 14 days return period.

If any product is defective in a reasonable time from purchase, meaning outside of normal wear and tear.  The item can be returned on a case by case basis.  Please send an email to support@shopwestlane.com with an explanation and pictures of the deficiencies with the product.


Sale Policy

All sales are final, no exchanges or returns.